Who we are
Suggested text: Our website address is: http://vedanshdrughouse.com.
Privacy Policy
Vedansh Drug House
At Vedansh Drug House, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our shop, website, or place orders online/offline.
1. Information We Collect
We may collect the following information when you interact with us:
- Name, mobile number, email address
- Delivery address
- Prescription details (as required by law)
- Order history and payment details (excluding sensitive card data)
- WhatsApp/chat communication details
2. How We Use Your Information
Your information is used only for:
- Processing and delivering orders
- Verifying prescriptions
- Customer support and communication
- Sending order updates, invoices, or service-related messages
- Legal and regulatory compliance
We do not sell or rent your personal data to any third party.
3. Prescription & Medical Data
- Prescription and medical information is handled with strict confidentiality
- Shared only with licensed pharmacists or authorized staff
- Stored securely and accessed only when required
4. Data Protection & Security
We use appropriate technical and administrative measures to protect your data against:
- Unauthorized access
- Data loss or misuse
- Disclosure or alteration
Access to customer data is limited to authorized personnel only.
5. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Delivery/logistics
- Website hosting
These partners are obligated to maintain confidentiality and use data only for service fulfillment.
6. Cookies & Website Data
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
You may disable cookies through your browser settings if you prefer.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect information
- Request deletion of data (subject to legal requirements)
To exercise these rights, contact us using the details below.
8. Policy Updates
Vedansh Drug House reserves the right to update this Privacy Policy at any time.
Changes will be effective immediately upon posting on our website or store notice.
9. Contact Information
For any privacy-related concerns, please contact:
Vedansh Drug House
📞 Customer Support: [+917275587815]
📧 Email: [contact@vedanshdrughouse.com]
